Haywards Heath

Brighton

© 2019, Sharon Cunliffe. Proudly created by Atom on Wix.com

Privacy policy

My commitments and obligations for client confidentiality and data protection are a key priority.

 

My privacy promise:

  • To keep your personal information safe and private

  • Not to sell your personal information

  • To give you ways to review and manage your data at any time.

​What data is collected?

In order to fulfil my role as a psychotherapist and to provide the best service I can, I collect and retain the following information:

 

  • Initial assessment record which includes name, date of birth, gender, postal address, phone number, email, GP details, medical related information, any relevant cultural/religious information, name and contact details for emergencies

  • A copy of your signed counselling agreement

  • Bank account statements for accountancy purposes

  • Brief clinical notes about salient aspects of each clinical session

  • Emails and electronic conversations.

 

What is the data used for?

In order to fulfil my role as a psychotherapist and provide you with the relevant therapeutic services, I have a legitimate and necessary need to collect data about you. At your consent, I will collect information from you at the start of your treatment and important information throughout the process relevant to your therapy. All information I collect will remain confidential and between us at all times and no other individual will have access to that information. The only exceptions that I would have the right to break your confidence, were if I thought you were at risk of harming yourself or others, or if you disclosed to me any information regarding drug trafficking, terrorism or money laundering, in which case I am legally obliged to pass this information on to the relevant parties.  However, I would only do this in extreme circumstances and would try to discuss this with you beforehand.

 

As a requirement of my profession I also have regular clinical supervision with a senior therapist where we discuss client cases in generic, non-identifiable terms. This is standard practice for all psychotherapists to ensure high standards of practice are maintained.  My supervisor and our meetings are bound by the ethical codes of the BACP.

 

How long will you keep my data?

I am required to hold onto information securely for 7 years after our appointments end and delete all information securely after that time.

 

Accessing your data

It is easy for you to get access to the information I hold on you to review, rectify, erase or restrict your data. If you want to have a copy of the data I hold on you please ask me and I will respond to you within 30 days.

 

Other privacy related matters to be aware of

There may be links from my website to other websites that may be of interest – these are outside of my service and as such my privacy policy does not apply on them. While these are carefully chosen sites, I recommend you read their privacy policy when you visit them.

 

Email – clients often use email to communicate, however, emails are not considered a secure form of communication, and you are advised to avoid disclosing personal information when you email me.

 

Cookies

A cookie is a small text file which is added to your computer or smart device when you visit virtually all websites. They are widely used to make websites work better for visitors and to provide website owners generic statistics.

Cookies provide generic information to website owners about how people use their websites, which helps them to improve website usability and customer experience.

 

Cookies collect generic information and provide insights such as identifying the most popular pages and how long on average visitors spend on them.  This information is collected for statistical purposes and cannot be used to identify you.

 

For more information on cookies, including how to manage cookies in common browsers (like Internet Explorer, Chrome, Firefox and Safari) please visit the Information Commissioners’ Office (ICO) website.

 

Marketing preferences

From time to time I may send you emails at the email address you provided me, about relevant information, such as changes to my service or updates to my blog. You can opt out these emails at any time.

You can unsubscribe from future emails by using the link in the footer of any email you receive from me or you can email therapistsharonc@gmail.com.

For more information about privacy please read my privacy policy

 

Contact Me

To book an appointment or if you have any questions, please contact me

We can talk in 3 easy steps:

1. Send me the form below

2. I will reply to you (by the end of the next day at the latest)

3. We will discuss your requirements and if you want an appointment the first one is half price.

If you'd prefer please call or email me